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Poster: aibek Date: Sep 1, 2013 9:01pm
Forum: forums Subject: Re: 'Read Online' version pages blank

The pages are blank due to the issue you mention. The solution is to Re-derive the item.

For how to re-derive, see below. Though I am not sure if it is necessary, I think it would be best if you delete the existing non-PDF files (i.e., non-original files) first. If the solution does not work, please tell!

To Re-derive:
(1) Click on the ‘Item Manager’ link on the top of the following page.
(2) On the resultant page, in the Re-derive section, click on ‘Derive’.

This post was modified by aibek on 2013-09-02 04:01:25